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The Multi-family Customer Journey with Gino Barbaro

The customer journey first starts with your employees. Key Information: 1. People, systems, and culture: Focus on these three aspects of your company in order to develop a phenomenal customer experience. 2. Employees: The customer journey first starts with your employees. Invest in your employees and they will invest in your customers. 3. Empowerment: Empower…

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RCRE – Value-Add Property Management with Logan Rankin

Will Coleman and Mike Taravella Interview Logan Rankin of Rankin Enterprises. Key Information: Play the long game: You have to build up your infrastructure and education before you can really get moving in Real Estate. Invest in banking relationships: Develop relationships with your bankers by setting up meetings and periodically sending them updated financials. Target…

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Construction 101 with Jorge Abreu

Will Coleman and Mike Taravella Interview Jorge Abreu of Elevate Commercial Investment Group. Key Information: The value of having a construction company in multi-family real estate: The ability to feel comfortable buying a value add property that requires a heavy lift Being able to come in with a better offer as a result of having…

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How DST’s Work with Paul Moore [Rand CRE Show]

Will Coleman and Mike Taravella Interview Paul Moore of Wellings Capital. Key Information: 1031 Exchange: A swap of one investment property for another in order to defer capital gains and appreciation recapture taxes. Pros:  Capital gains tax deferment Higher leverage to be used on a new investment property Cons:  A timeline of 45 days to…

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Building Banking Relationships

Will Coleman and Mike Taravella discuss why it's important to build banking relationships. Key Information: Bankers are not interested in short term relationships, they want to build long term relationships that span the course of at least 10-15 years. Banks want to pursue relationships in which a person or business will be making regular deposits…

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